Emailing is the fastest way to get a reply. Write to us directly at: support@casemecover.com or fill out the form below. We will try our best to get back to you as soon as possible!
Feel free to contact us regarding any question you have about the products, models or compatibility. If you are looking for a specific product which is not available on our website, get in touch so we can look it up for you. We will be happy to serve you better.
Notes:
Order Confirmation and Shipping Confirmation are supposed to be sent right after your order is placed successfully and your parcel is shipped out respectively. At times, they may be transferred to your Spam/ Junk mailbox for some reason. Please make sure you check there for them.
You are advised to include your order number or the email address used at checkout in your message and state your problem clearly so that we can support you more efficiently.
If you have a question about your receipt, your tracking number, please be sure it has been 2-5 days after you’ve ordered as that is the general processing time.
We welcome your comments and questions and have tried to anticipate all the possible contact methods you might prefer. For whatever reason big or small, please do not hesitate in the least about contacting us.
We provide 24 hours/7 days Email Service. Please feel free to contact us if you need any assistance. We will provide the best service.
Email: support@casemecover.com
Our email is 24 hours open for customer. If you have any problems, please feel free to contact us. We will provide the best service for you.
Support Time: Monday – Friday, 8:30 a.m to 6:00 p.m (GMT+8)
(You can still email us outside of business hours and we will respond within 24 hours)
Thank you!